Product Safety Regulation
Product Safety and Consumer Information
1. Safety Information
We prioritize the safety of our products. All our products comply with the applicable safety requirements under the EU General Product Safety Regulation (EU) 2023/988.
Please note:
- Carefully read the provided safety and user instructions before using the product.
- Observe the specific warnings on the product packaging and in the instructions.
If you have any questions about the safe use of a product, feel free to contact us at any time.
2. Traceability
To ensure transparency, we guarantee that every product is clearly labeled. On each product or its packaging, you will find:
- Manufacturer’s name and address
- Importer or retailer details (if applicable)
- Serial or batch number for traceability
3. Your Safety Matters to Us
We continuously monitor the safety of our products. If safety issues arise, we will:
- Immediately take action, such as initiating recalls.
- Notify you and the relevant authorities.
- Provide a replacement or solution.
Please report any safety defects of a product immediately:
- Email: [support@rebelsrule.com]
- Phone: [-]
4. User Manuals and Technical Data
All products are supplied with the necessary user manuals and technical data.
These can be found:
- Inside the product packaging
- [Optional] Available for download on our website: [Insert Download Link] not applicable.
5. Commitment to Product Safety in Online Sales
In compliance with the EU General Product Safety Regulation, we provide all essential product information, including:
- Safety instructions
- Material specifications
- Suitability for specific age groups or users (e.g., children, elderly individuals)
If you have further questions, do not hesitate to contact us.
6. Cybersecurity (for Connected Products)
For electronic and connected products: not applicable
- We ensure our products have adequate cybersecurity measures to protect your data and privacy.
Have questions about the data security of a product? Contact us at: [support@rebelsrule.com].
7. Return and Recall Policies
If a product is recalled, we will notify you immediately. Please register here to stay informed about recalls: [Insert Registration Link].
Our return process:
- Contact us at [support@rebelsrule.com].
- Return the product in its original packaging.
- We will process your request within [e.g., 14 days].